Policies

Policies

Policies

Returns Policy

If you’re not happy with your recent purchase, by all means send it back! Returns must be sent within 60 days from the day you got your package. All items must be unworn and unwashed with tags attached. Unfortunately we won’t be able to accept items that don’t meet these criteria or are non-returnable. After we get your package, your refund or exchange will be processed within 7 business days.

If you are in the European Union & UK, we will refund any return shipping cost incurred.

For the rest of the world, we will refund you what you paid for your order; however, return shipping charges incurred are non-refundable.

Non-Returnable Items
The following items are non-returnable. Credit will not be issued for the following:

  • Personalised jewelry or engraved goods.
  • Unsealed CDs, DVDs, tapes or other recording media.
  • Perfume or Cologne that has been opened/packaging removed.
  • Earrings due to hygiene reasons.

European Union and Rest of World Returns Instructions
For European Union and Rest of World returns, email shop@saintpatrickcentre.com to get details on how to process your return or exchange.

We ship from Downpatrick, Co. Down, N. Ireland.

Shipping is free to the UK and Ireland. We charge an additional €10 per transaction, not per product, for the rest of Europe to cover extra shipping expenses.USA delivery is free. Normal times are between 7 to 10 working days from the date of dispatch*.

Standard Mailing to Ireland / UK / Europe

Country          

Normal Delivery Time          

Mailing Cost

Ireland

4 – 6 days

Free Shipping

UK

4 – 7 days

Free Shipping

EU

7 – 10 days

Free Shipping

Terms and Conditions
Please note that this page is only an example of terms and conditions and should not be relied on as a complete statement of the law. To understand your rights and obligations fully, study the relevant law or consult a solicitor.

Prices and Payment
All prices are in £ sterling and include UK VAT at the appropriate rate. Delivery charges are included where quoted. We accept payment by most major credit and debit cards. Payment is taken once we have established that we can fulfil your order.

Delivery
Delivery are as stated. The Saint Patrick Centre will not be responsible for delays caused to deliveries by acts of God, terrorism or exceptional weather conditions. Exceptional weather conditions are deemed to be when a Met Office weather warning is in place for ant part of the planned route of delivery to include the sorting hub and end destination.

Purchasing
All items offered on our website are subject to availability and we reserve the right to send a suitable substitute. To purchase any of the items on our Web Site, click the “Add to Basket” button shown on each product page. When you place an order to purchase a product by clicking the button “Order Now”, this is an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we’ve accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.

Cancellation
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, video, DVD, audio or software products and the item has been unsealed, newspapers, periodicals or magazines. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.

After-Sales Services and Guarantees
The Saint Patrick Centre is committed to providing the highest level of customer care. All queries will be dealt with to the satisfaction of both parties.

Customer Service
Any complaints regarding the goods or services supplied should be made to:

Shop Manager, Saint Patrick Centre, Saint Patrick’s Square, Downpatrick, Co Down. Northern Ireland. BT30 6LZ

You can e-mail, write, telephone or fax us with your complaint. Our normal office hours are 9am – 5.00pm Monday – Friday

Statutory Rights
These Terms and Conditions do not affect any of your statutory rights.

Security of Payments
Our Order Form is securely hosted so that all information you enter on the form is encrypted before it is sent to us.
We do not hold/store any credit card information to guarantee your shopping security.

We fully comply with Visa 3D Secure and Master Card SecureCode rules.
We guarantee that all your payment transactions will be secure. We accept all major credit cards including Visa, Mastercard and American Express

Privacy
The Saint Patrick Centre will treat all your Personal Information as confidential. We will not share any of your information with Third Parties. We value your right to privacy.

When you shop on this Website, we will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections so that we can process your order. We do not store credit card or other payment information. We use a reputable and secure online payment provider to handle your payments.

We confirm that any Personal Information which you provide to us will only be used for the following purposes:
* Processing your orders;
* To notify you of products or special offers that may be of interest to you.
You may subscribe or unsubscribe from our members mailing list at any time and we will provide an unsubscribe facility on all mailings we will send you. If you have any concerns about privacy or payment on our site please contact us directly at shop@saintpatrickcentre.com

Shop Manager
The Saint Patrick Centre

Saint Patrick’s Square
Market Street
Downpatrick
Co Down
N. Ireland
BT30 6LZ